We have re-branded as Profit Hub so some of our testimonials included below are from Business Advice, our previous consulting and accounting firm.
Read what our customers have to say about us, and the way we work with you….
Lesley Ashcroft, Customer Services Manager, Whangarei District Council said: When we engaged Profit Hub to help us, the biggest issue we had was to get buy in from the entire team to a shared vision and direction to improving our customers experience. I wanted us all to know where we were going and how to get there. Profit Hub helped us resolve these issues by working with us in so many ways. From helping us to see the value in being better at what we do & by focusing my mind on Dept. & organisational objectives. Most importantly we got a great plan, and went out to the staff with it – and they responded. So we got results!
I really enjoyed working with them and the experience overall. I felt that they brought fresh ideas to the table, challenged our opinions, they were easy to talk to and we laughed a lot.
I think the key benefit we got was a great departmental strategy and training plan for improving our customers experience, which we still use and refer back to. If I were to use 3 words to describe them, I would use Listen, Collaborate, and Results. Would I recommend them to friends and colleagues – Absolutely – and I have done
Marc Donaldson, Customer Services Team Leader, Whangarei District Council writes: When we engaged Profit Hub, I guess my biggest fear before starting was that they were simply going to use a pre-packaged system that worked for them, with little input from us or the staff. However my fears were all put to rest as soon as we started our 1st meeting. They were extremely interested in what we had to say and used our thoughts to take us through a well thought out step by step process, engaging the staff and using their thoughts and words to form a plan.
We got some real key benefits working with Profit Hub, the staff felt engaged throughout the whole process which made it easier to set boundaries & expectations and change behaviours. Overall it was a very enjoyable experience. The process certainly kept us on our toes and really got the brain matter moving – yet enjoyable at the same time.
The thing that I liked the most though was their real personable approach. I’d describe them as Professional, Fun and Thought Provoking. Would I recommend them to friends and colleagues, I sure would.
Testimonials that tell a story about who we are, how we treat you and why you should engage us!
“Really pleased with the service we get. It is friendly, timely, professional and effective. We have always been treated with courtesy and respect and nothing is too much trouble. I would recommend Business Advice to anyone seeking prompt, efficient and professional service for reasonable charge.”
“We love the personable, friendly and professional service we receive from all staff within Business Advice Limited. All queries I’ve had have been handled quickly and effectively and support is available out of hours, should the need arise.”
“Biz Advice = the professional one stop financial shop – no problem too big or small. Anyone seeking excellence in Customer Service and professional financial care should look no further.”
“I find David and team very approachable and never feel like they think I am time wasting, and they go out of their way to make dealing with them easy.”
I just like the warm friendly approach of your firm and look forward to many more years of our association.
“A very approachable team who have become like friends. We appreciate your time to sit and chat with us on a business and personal level. Your personal touches that we have received have been greatly appreciated. Your service is valuable to us both. Cheers.”“Whether it be at reception, or on the phone, or with one of the Accountants we always feel that we are getting the best possible service – and always with a smile. Definitely value for money.”
“David, we have developed a really good working friendship with yourself & Juliet also your staff. I hope that never changes.”
“David has always answered our questions in a language we understand and has provided great advice for our business. We’ve always felt payment for his services was money well spent.”
“We have enjoyed working with this fantastic husband and wife team, who consistently offer a high quality service delivered in a timely, professional and friendly fashion. we would highly recommend Business Advice to anyone who wants their business to go ahead.”
“Excellent Staff, Extremely good at listening and extremely knowledgeable.”
“We have found David and the team at Bus Advice to be very helpful They are all unfailingly pleasant, efficient and helpful. The advice given is clearly explained in lay terms and has always proved sound from a business perspective. David has established clearly with us how we like our business to be run and determined our level of acceptable risk.
“Our situation is considered personally and we feel well understood by the whole team.”
“Your advice is always pitched in an understandable dialogue that directly relates to our situation and works with our goals.”“David, Juliet and Team have invariably been pleasant, helpful and professional.”“Friendly staff, good advice is only a phone call/email away.”
“I consider it a great asset to have Business Advice on my team. I am assured of a quality service and sound advice from a source I trust.
I strongly recommend you see the Business Advice team if you are serious about growing your business.”
“Queries are always responded to quickly and efficiently. I have no hesitation in recommending Business Advice for professional, comprehensive, pro-active, prompt and personal service and advice. I have learnt much during my association with them and continue to do so.”